If you purchase products or services through this Website you represent and warrant that:
you are over the age of 18 years and that the person you are purchasing the products for, or supplying to, is over the age of 18 years;
you can place an order by submitting an online order, by phoning us on 08 98409353, or sending an email to sales@monkeyrockwinery.com.au;
you agree to provide accurate and complete information for all orders placed;
you agree to obtaining consent from any nominated recipient of an order, and for us to use their personal information for delivery of the order.
Delivery
all orders placed through this Website will be delivered via Australia Post;
you are responsible for entering your correct delivery details when placing your order;
you agree to pay the applicable delivery fee for each order;
the average time for your order to be delivered to you is 3 – 14 days from confirmation of your delivery address and payment details;
we can not guarantee that your order will be delivered within the stated timeframes and the stated timeframes may change from time to time;
Payment & Prices
all prices on this Website are quoted in Australian dollars and are inclusive of GST;
the applicable price to you is the listed price at the time of your order, unless an obvious error has been made;
orders will only be dispatched once full payment, including the delivery fee have been received;
the prices listed on this Website are subject to change from time to time without notice.
Returns and Exchanges
we are unable to offer refunds for purchases made on this website unless the product received is damaged.
we are happy to look at your concerns if there is a problem with your order however, but do not guarantee that we will offer replacement product or a refund.
Payment Methods
we accept most major credit cards including Visa, Mastercard and American Express.
you may also pay by direct deposit into our bank account or by Paypal.
Discounts
Promotional codes and offers are available only available for the period specified in newsletters, vouchers or emails;
